How do I choose a lamp?
Compare the dimensions, materials, light modes, and power details on each product page. Think about the surface it will sit on and the atmosphere you want to create. For help, contact us with the product name and your delivery country.
Are all lamps cordless or dimmable?
Features vary by product. Check the individual product description; do not assume every lamp has the same power source or controls.
Which plug and voltage will I receive?
Check the product listing for compatibility details. If your required plug or input voltage is not listed, contact us before ordering.
Where can I check shipping charges?
Enter your delivery address at checkout to see the available shipping options and charges. If no option appears, contact us before placing an order.
How do I check my order?
Use the order-status link in your confirmation email. Visit Track your order for more help.
What if my item arrives damaged?
Contact us with your order number and clear photos of the item and packaging. Keep the packaging while we review your request.
Can I change my delivery address?
Contact us as soon as possible. Changes depend on the order status and cannot be guaranteed after dispatch.